Returns & Exchanges
Refund & Return Policy
We want you to love what you wear 💖
Return & Exchange Conditions
01 // Return Window
Requests for returns or exchanges must be raised within 48 hours of delivery.
02 // Item Condition
The product must be completely unused and returned in its original packaging.
03 // Damage Claims
An unboxing video is mandatory in order to process claims for damaged or defective items.
The Refund Process
04 // Processing Time
Once your return is approved, the refund will be processed within 5–7 working days.
05 // Refund Method
Refunds will be credited back to your original payment method or issued to you as store credit.
crafted with love — moonburst jewelry